Bob Austin
Mortgage Loan Officer
For over 20 years, Bob Austin has been providing full-service loan origination through innovative mortgage solutions and real estate strategies. Bob firmly believes that educating clients is the best way to help them make well-informed decisions about the mortgage financing that fits their needs. His commitment to top-notch service includes regular updates, proactive communication, and—of course—a positive attitude. That’s the level of care Bob delivers to every client and real estate professional he works with.
Mallory Held
Loan Processor
Mallory will review your documents, ask follow-up questions and for any additional documentation required for your final approval. She will submit your file to underwriting and notify you when your approval is complete. Once she receives your approval, homeowner’s insurance and title work, Mallory will move your file on to our closing department to prepare your final closing figures.
Madeline Nordby
Loan Officer Assistant
Madeline will review your application, follow up on any documents needed and set up a mortgage consultation call for you with Bob. Once you have a purchase agreement, she will lock your loan and send you your mortgage disclosures to sign. Madeline can assist you with logging in to your account or uploading documents.